Resources and Referrals

Free

Resources and Referrals

Course
27 Lessons

Learn the ins and outs of identifying, accessing, and recommending vital services and resources. This course will equip you with the skills to make informed referrals and provide valuable assistance to those seeking support and guidance 🕒 1 hour 🔼 Beginner level

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Acknowledgements

Land Acknowledgement

About this toolkit

Statement on Positionality

Module 1 - Positionality

Connecting Communities to Services

Lesson 1.1 - Intersectionality

Lesson 1.2 - Activity: Who Do You Serve?

Module 2 - Providing Support

Connecting Communities to Services

Lesson 2.1 - What Role Can You Play?

Lesson 2.2 - Navigation Questionnaire

Lesson 2.3 - Principles to follow

Lesson 2.4 - Connecting People to Services

Module 3 - Asset Mapping Tool

Creating a Map for the Communities You Serve

Lesson 3.1 - Interrogating the Source Case Example

Lesson 3.2 - Examples of Sources

Lesson 3.3 - Finding Resources

Lesson 3.4 - Grassroot Resources

Lesson 3.5 - Asset Mapping Tool

Lesson 3.6 - Creating Your Own Tailored Map of Services

Module 4 - Role play

Connecting Communities to Services

Lesson 4.1 - Role Play: How Will You Respond?

Module 5 - Initial Service Map

Connecting Communities to Services

Lesson 5.1 - Service and Resources

Lesson 5.2 - Housing

Lesson 5.3 - Food

Lesson 5.4 - Financial Supports

Lesson 5.5 - Newcomer Supports

Lesson 5.6 - Legal Supports

Lesson 5.7 - Health Supports

Lesson 5.8 - Mental Health Supports

Lesson 5.9 - Childcare Supports

Lesson 5.10 - Education and Employment

Lesson 5.11 - 2SLGBTQ+ Supports